Terms of Service

Last updated 7 August 2026

TaxiLaval.ca provides information and access to a booking platform used exclusively by accredited taxi drivers and operators in Quebec. By using this website or following links to our platform, you agree to these terms.

What we do

TaxiLaval.ca is not a taxi company. We do not operate vehicles or employ drivers. We provide a platform that connects users with government‑accredited taxi operators who provide transportation under regulated rates and standards.

Platform ownership

The booking platform at app.montrealtaxi.ca is operated by us. Drivers and operators who use the platform are subject to the terms and policies presented to them when they create their account.

Your use of this site

You agree to use this site responsibly and not submit false or abusive enquiries. You agree that any transportation service you book is provided by an accredited independent operator, not by TaxiLaval.ca.

Pricing and service

Taxi rates are set by the Quebec government. Any additional service details shown on this site or in the platform are provided by accredited operators and may change without notice.

TaxiLaval.ca is not responsible for delays, cancellations, or service issues involving independent operators.

Liability

TaxiLaval.ca is not liable for:

  • delays caused by traffic, weather, or operator availability
  • lost items
  • disputes between riders and operators
  • errors in information provided by users or operators

Our role is informational and platform‑based only.

When appropriate, we may contact the accredited driver or operator who provided your service to help clarify a situation or assist with lost‑and‑found enquiries. Any misconduct or service issues remain the responsibility of the driver or operator, as is standard across all accredited taxi companies in Greater Montreal.

Links to the booking platform

If you follow a link to app.montrealtaxi.ca to make a reservation, that platform has its own terms of service. Your use of the platform is governed by the terms shown there.

Changes

We may update these terms from time to time. The latest version will always be posted on this page.

Contact

TaxiLaval.ca — info@taxilaval.ca · 450‑632‑4747

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